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Q135159: IBM PC Support/400 v2r3 Causes Windows 95 Not to Load

Article: Q135159
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you try to start Windows 95, you may receive an error message stating that
Windows 95 cannot start with a TSR running.

CAUSE
=====

This problem can occur if the IBM PC Support/400 v2r3 files are loaded. This
version of PC Support is incompatible with Windows 95.

RESOLUTION
==========

IBM has corrected this problem in PC Support version 4.0.

STATUS
======

This situation is most likely caused by design changes in Windows 95. Microsoft
has confirmed that it is not caused by a problem in Windows 95. For more
information about resolving this issue, please contact IBM.

MORE INFORMATION
================

The third-party product discussed in this article is manufactured by a vendor
independent of Microsoft; we make no warranty, implied or otherwise, regarding
this product's performance or reliability.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbWin95search kbZNotKeyword3
Version           : WINDOWS:95

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