KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q135126: Server Manager/User Manager for Domains Do Not Run in SMS Admin

Article: Q135126
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.1,1.2,3.5,3.51
Operating System(s): 
Keyword(s): kbinterop
Last Modified: 06-AUG-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server versions 1.1, 1.2 
-------------------------------------------------------------------------------


SYMPTOMS
========

On your computer running Windows NT Workstation, if you attempt to start the
Windows NT administrative tools Server Manager and User Manager for Domains from
within the Systems Management Server Administrator, the following error message
appears:

  Unable to start the <administrative_tool>. SMS either cannot connect to
  the remote machine or the <administrative_tool> is not in your path.

where <administrative_tool> is either Server Manager or User Manager for
Domains, depending on which program you attempt to start.

Other Windows NT administrative tools operate properly when started within
Systems Management Server Administrator.

CAUSE
=====

The program files for Server Manager (Srvmgr.exe) and for User Manager for
Domains (Usrmgr.exe) do not exist on your computer.

WORKAROUND
==========

To work around this problem, copy the following program and help files to your
%SystemRoot%\System32 subfolder:

- Usrmgr.exe

- Usrmgr.hlp (User Manager for Domains help file)

- Srvmgr.exe

- Srvmgr.hlp (Server Manager help file)

NOTE: You can obtain these files from the following sources:

- A computer running Windows NT Server.

- The Windows NT Server CD-ROM (NOTE: Files are in compressed format and need
  to be expanded before you can run the programs).

- The Windows NT 3.5 Resource Kit CD-ROM.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
versions 1.1 and 1.2. We are researching this problem and will post new
information in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms srvtools usrmgr srvmgr reskit

======================================================================
Keywords          : kbinterop 
Technology        : kbSMSSearch kbSMS110 kbSMS120
Version           : winnt:1.1,1.2,3.5,3.51

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.