KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q135033: PC NTMMTA: Service Account Cannot Be a Group

Article: Q135033
Product(s): Microsoft Mail For PC Networks
Version(s): 3.5
Operating System(s): 
Keyword(s): 
Last Modified: 04-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail Multitasking MTA for Windows NT, version 3.5 
-------------------------------------------------------------------------------

SUMMARY
=======

When you use the Microsoft Windows NT Multitasking MTA (NT MMTA), you cannot
assign the Service Account to a group. The Service Account option must be a
user. This user can belong to a group that has log on as service privileges to
centralize administration, but it must be a user.

If a group is entered in the Service Account option from the Edit Service dialog
box, then you will get the following error when you start the service:

  Could not start the MS Mail External - (instance)
  service on \\computername.

  Error 1069: The service did not start due to logon failure.

MORE INFORMATION
================

When the Services start, they log on. Although most services must log on to the
system account, some services can be configured to log on to special user
accounts. (Usually, of the default Services provided with Windows NT, only the
Directory Replicator and Schedule Services will be configured in this manner.)

A user account used to log on a Service should be created in the User Manager
specifically for that purpose. Make certain that the user account has the
Password Never Expires option selected, and it has membership in the appropriate
groups. The particular group memberships assigned will depend on the operations
that must be accomplished by the service.

Additional query words: 3.50

======================================================================
Keywords          :  
Technology        : kbZNotKeyword2 kbMailSearch kbZNotKeyword3 kbMailMMTA350NT
Version           : :3.5

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.