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Q135024: Packard Bell Legend Hard Disk Using MS-DOS Compatibility Mode

Article: Q135024
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

Large IDE hard disks (hard disks with more than 1024 cylinders) in Packard Bell
Legend computers may use MS-DOS compatibility mode.

CAUSE
=====

This situation may occur because of a drive geometry translation error in the
Phoenix BIOS that prevents the protected-mode IDE device driver from being used.

RESOLUTION
==========

Contact Packard Bell for information about obtaining an updated BIOS to correct
this problem.

MORE INFORMATION
================

This problem occurs only when a Packard Bell Legend computer with a large IDE
hard disk contains a Phoenix BIOS version A486 1.01.E Ref ID # 07. Packard Bell
Legend computers do not come from the manufacturer with large IDE hard disks.


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Keywords          :  
Technology        : kbWin95search kbZNotKeyword3

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