KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q134987: Installing 3.51 Service Pack 1 with Shell Technology Preview

Article: Q134987
Product(s): Microsoft Windows NT
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 3.51 
- Microsoft Windows NT Server version 3.51 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you execute the Windows NT 3.51 Service Pack 1 UPDATE.EXE on your Windows
NT 3.51 computer that is running the Shell Technology Preview (or the Shell
Technology Preview Update - the second beta release), the following two error
messages appear:

  Setup cannot update your Windows NT files because your system is a version
  later than NT 3.51. The update can only be applied to Windows NT 3.51.

  Setup failed to update the system.

CAUSE
=====

When Windows NT 3.51 Service Pack 1 UPDATE.EXE asks for version information, the
Shell Technology Preview reports that Windows NT version 4.0 is running
(although it is not).

RESOLUTION
==========

To install Service Pack 1:

1. Remove the Shell Technology Preview by running SHUPDATE.CMD /U.

2. Install Service Pack 1 by running UPDATE.EXE.

3. Reinstall the Shell Technology Preview by running SHUPDATE.CMD.

See the Shell Technology Preview README.WRI file for more information on
installing and removing the software.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT Shell Technology
Preview (beta). The above procedures are documented in the Shell Technology
Preview Update README.WRI file. However, it is not documented in the Shell
Technology Preview README.WRI file or in the Windows NT 3.51 Service Pack 1
README.TXT file.

Additional query words: prodnt SUR

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.