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Q134975: Multimedia Options Unavailable with CrystalWare Sound Card

Article: Q134975
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you use the Multimedia tool in Control Panel, the Playback and Recording
volume controls and the Show Volume Control check box may be unavailable.

CAUSE
=====

This problem can occur if you are using a CrystalWare sound card. The Windows
3.1 drivers for the CrystalWare sound card are not completely compatible with
the Windows 95 API set.

RESOLUTION
==========

To adjust the playback and recording sound levels, use the Volume Control tool
(Sndvol32.exe) included with Windows 95. To enable the Show Volume Control check
box, contact the sound card manufacturer about obtaining updated drivers that
correct the problem.

Additional query words: grey gray

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Keywords          :  
Technology        : kbWin95search kbZNotKeyword3

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