KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q134878: BUG: Error: "An errror occurred reading the index file"

Article: Q134878
Product(s): Microsoft C Compiler
Version(s): winnt:
Operating System(s): 
Keyword(s): kbide kbVCkbbuglist
Last Modified: 03-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Visual C++, 32-bit Professional Edition, version 2.2 
- Microsoft Visual C++, 32-bit Enterprise Edition, version 2.2 
- Microsoft Visual C++, 32-bit Learning Edition, version 2.2 
-------------------------------------------------------------------------------

SYMPTOMS
========

When accessing Books Online from the Help menu you receive this error:

  An errror occurred reading the index file.

Note: This article does not apply to Visual C++ 4.0.

CAUSE
=====

There is an error in the VC20BKS.HDX file.

RESOLUTION
==========

This error can be safely ignored. The error does not occur if you access Books
Online from the Visual C++ version 2.0 program group or by pressing the F1 key.

You can work around the problem by adding a tool to your Visual Workbench Tools
menu. To add a tool follow these steps:

1. On the Tools menu, click Customize.

2. Click the Tools tab.

3. Click the Add button.

4. In the Add Tool dialog box, browse for Contents.exe in the Visual C++ Bin
  directory, and click OK.

5. In the Menu Text field of Tools dialog box, enter:

  " Books Online " (without the quotation marks)

6. In the Arguments field, enter the following, and be sure to include the
  quotation marks for these entries:

  " "Visual C++ 2.0" "Books Online" " (without the quotation marks)

7. Click Close to save the settings. A mew menu entry, "Books Online," is now
  created in the Visual Workbench Tools menu, which can be used instead of
  accessing it from the Help menu.

STATUS
======

Microsoft has confirmed this to be a bug in the Microsoft products listed at the
beginning of this article. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: error 2.20

======================================================================
Keywords          : kbide kbVC kbbuglist
Technology        : kbVCsearch kbAudDeveloper kbVC220 kbVC32bitSearch
Version           : winnt:

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.