KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q134865: PPT7: Presentation Conference Fails with Errors

Article: Q134865
Product(s): Microsoft PowerPoint for Windows
Version(s): WINDOWS:7.0
Operating System(s): 
Keyword(s): kbnetwork kbualink97
Last Modified: 15-APR-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft PowerPoint for Windows 95, version 7.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you are the presenter in a Presentation Conference, you may receive one of
the following error messages, depending on what computer and network operating
system configuration you are running:

- Name was not located on DNS Server.

- Netscape was unable to create a network socket connection.

- Fatal Error: Cannot read IP Config.

- There is not enough memory available to run this program. Quit one or more
  programs, and try again.

- Cannot find audience. Press OK to return to wizard.

In addition, audience members may receive the following error message:

  An unexpected error occurred reading file. Restart PowerPoint and try again.

If you receive one of these error message, you won't be able to use the
Presentation Conference feature. In addition, other programs that use the TCP/IP
network protocol also will not function.

CAUSE
=====

These errors occur if the presentation you are using in the Presentation
Conference is corrupted. The TCP/IP protocol cannot handle the corrupted data
stream and shuts down, generating the errors.

RESOLUTION
==========

To run your Presentation Conference, quit all programs, exit Windows 95, turn
off all the computers involved in the conference, restart Windows 95, and
restart Presentation Conferencing. Do not reopen the file that is corrupted.

Additional query words: 7.00 ppt95 netware novell banyan vines lantastic presentation conference conferencing machine name located dns server corrupt netscape tcp error message stating

======================================================================
Keywords          : kbnetwork kbualink97 
Technology        : kbPowerPtSearch kbPowerPt700 kbZNotKeyword2 kbPowerPt700Search
Version           : WINDOWS:7.0

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.