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Q134802: Beyond Planet Earth Generates General Protection Fault

Article: Q134802
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you try to run Beyond Planet Earth in Windows 95, you may receive the
following error message:

  SBP Caused a General Protection Fault in SBPUSA.EXE

CAUSE
=====

This problem can occur if Windows 95 is using the High Color (16 bit) or True
Color (24 bit) color palette. Beyond Planet Earth cannot run if Windows 95 is
using either of these color palettes.

RESOLUTION
==========

To work around this problem, configure Windows 95 to use the 256 Color or 16
Color palette. To do so, follow these steps:

1. Click the Start button, point to Settings, and then click Control Panel.

2. Double-click the Display icon.

3. Click the Settings tab.

4. In the Color Palette box, click 16 Color or 256 Color.

5. Click OK.

MORE INFORMATION
================

The third-party product discussed in this article is manufactured by a vendor
independent of Microsoft; we make no warranty, implied or otherwise, regarding
this product's performance or reliability.

Additional query words: gpf

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Keywords          :  
Technology        : kbWin95search kbZNotKeyword3

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