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Q134711: X-Tree Gold for Windows 4.0 Produces GP Fault

Article: Q134711
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): win95 appscomp kbAppCompatibility
Last Modified: 28-JUL-2001

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you are scrolling down through a file using the DOWN ARROW key in X-Tree
Gold for Windows 4.0, you may receive a general protection (GP) fault error
message.

CAUSE
=====

The GP fault is caused by an uninitialized variable in X-Tree Gold for Windows
4.0. This uninitialized variable has no apparent effect in earlier versions of
Windows.

RESOLUTION
==========

To work around this problem, use the mouse to scroll down through files instead
of using the DOWN ARROW key. For additional information about resolving this
problem, please contact Symantec.


MORE INFORMATION
================

The third-party product discussed in this article is manufactured by a vendor
independent of Microsoft; we make no warranty, implied or other- wise, regarding
this product's performance or reliability.

Additional query words: gpf

======================================================================
Keywords          : win95 appscomp kbAppCompatibility 
Technology        : kbWin95search kbZNotKeyword3
Version           : WINDOWS:95

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