KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q134567: HP2577A 10/100VG EISA PC LAN Card Not Detected Correctly

Article: Q134567
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

The Hewlett-Packard HP2577A 10/100VG EISA PC LAN Adapter card is not detected
correctly in Windows 95. Device Manager shows a yellow exclamation point (!) in
front of the device that is installed incorrectly and shows a Code 10 message.
This message occurs when a device is not present or is not working properly.

CAUSE
=====

The HP2577A 10/100VG EISA PC LAN Adapter card is preconfigured to use IRQ 3. The
HP2577A cannot change the IRQ from the default setting of IRQ 3 without running
the OEM configuration program, HPVGSET.

RESOLUTION
==========

To work around this behavior, follow these steps:

1. Restart the computer and press the F8 key when you see the prompt, "Starting
  Windows 95...." Select the Command Prompt Only option from the Startup menu
  that appears.

2. Run the EISA configuration program for the system.

3. Run the HPVGSET configuration program and select an IRQ setting other than
  IRQ 3, such as IRQ 5, 10, 11, or 15, for the HP2577A 10/100VG EISA PC LAN
  Adapter card.

4. Restart the computer.

MORE INFORMATION
================

To change the IRQ setting, most EISA network cards require only the EISA
configuration program for the system. If the IRQ setting is changed using the
EISA configuration program only, the HP2577A PC LAN adapter card does not work
correctly.

The HP2577A 10/100VG EISA PC LAN Adapter card is manufactured by the
Hewlett-Packard Company, a vendor independent of Microsoft; we make no warranty,
implied or otherwise, regarding this product's performance or reliability.

Additional query words: eisa detection

======================================================================
Keywords          :  
Technology        : kbWin95search kbZNotKeyword3

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.