KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q134537: No Sound or Incorrect Sound from Sound Card

Article: Q134537
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you play a sound from a sound card in Windows 95, the sound may play
incorrectly or not at all. The problem usually occurs when you play a sound at
the same time you print something.

CAUSE
=====

Both the sound card and the printer's ECP port are configured to IRQ 7.

RESOLUTION
==========

By using Device Manager, move either the ECP port or the sound card to a new
IRQ. To do so, follow these steps:

1. Click the Start button, point to Settings, and then click Control Panel on
  the menu that appears.

2. Double-click the System Icon.

3. In the System Properties dialog box, click the Device Manager tab, and then
  select either the Sound card icon or the Ports icon.

4. In the Properties dialog box for the device you selected, click the Resources
  tab, and then make sure the Use Automatic Settings box is not checked.

5. Adjust the IRQ for the device to a new value that does not conflict with any
  other device.

======================================================================
Keywords          :  
Technology        : kbWin95search kbZNotKeyword3

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.