Q134520: Phone Dialer Does Not Report a Busy Signal

Article: Q134520
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): kbtool win95
Last Modified: 17-DEC-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you use Phone Dialer, you may not receive notification that the line you
are calling is busy.

CAUSE
=====

Depending on the modem and driver being used, Phone Dialer may not detect the
busy signal. This occurs because the drivers for certain modems have been
designed to not establish a data connection, when calling from Phone Dialer,
even if the number called is another modem. In order to prevent the data
connection, Phone Dialer loses the ability to detect a busy signal.

RESOLUTION
==========

Install a standard modem driver for the modem. This will cause Phone Dialer to
detect a busy signal, but may also cause Phone Dialer to establish a connection
if you call another modem.

Additional query words: dialer.exe

======================================================================
Keywords          : kbtool win95 
Technology        : kbWin95search kbZNotKeyword3

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.