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Q134427: Dr. Watson Access Violation Occurs Sending Mail Attachments

Article: Q134427
Product(s): Microsoft Windows NT
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 3.1 
- Microsoft Windows NT Workstation version 3.1 
- Microsoft Windows NT Advanced Server, version 3.1 
- Microsoft Windows NT Workstation versions 3.5, 3.51 
- Microsoft Windows NT Server versions 3.5, 3.51 
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SYMPTOMS
========

If you enable "Check spelling of messages before sending" in Windows NT Mail
(MSMAIL32.EXE), exit Mail, and send mail with a file attachment in File Manager,
the following Dr. Watson for Windows NT error message appears and File Manager
closes:

  An application error has occurred and an application error log is being
  generated.

  WINFILE.exe

  Exception: access violation (0xc0000005), Address: <Hex address>

RESOLUTION
==========

To correct this problem, upgrade to Windows NT 3.51 (if you have not already
done so) and install the latest U.S. Service Pack for Windows NT version 3.51.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT versions 3.1, 3.5,
and 3.51. This problem has been corrected in the latest U.S. Service Pack for
Windows NT version 3.51. For information on obtaining the Service Pack, query on
the following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: prodnt 3.10 winfile 32-bit 32bit workgroup

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTW310 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS351search kbWinNTS350search kbWinNTS310search kbWinNT310Search kbWinNTW310Search

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