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Q134376: PC NTMMTA: Err Msg: Can’t Open Service Control Manager…

Article: Q134376
Product(s): Microsoft Mail For PC Networks
Version(s): 3.5
Operating System(s): 
Keyword(s): 
Last Modified: 12-NOV-1999

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The information in this article applies to:

- Microsoft Mail Multitasking MTA for Windows NT, version 3.5 
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SYMPTOMS
========

If you select the Remote Server in Microsoft Mail Service Manager for the
Microsoft Mail Multitasking MTA for Windows NT(NT MMTA), it may cause the
following error:

  Error: Can't open Service Control Manager. Check your access privileges on
  the specified server.

CAUSE
=====

The user does not have Administrator privilege on the server where External or
Dispatch is running.

RESOLUTION
==========

- Give the user administrative rights to the server or workstation where the NT
  MMTA is running.

-or-

- Monitor the instance using the command line options.

  Monitor [external/dispatch] <\\computer_name> <instance_name>

  External/Dispatch - The type of service
  \\computer_name - Name of the Windows NT Server running the service
  instance_name - Name of the instance that should be monitored

STATUS
======

Microsoft has confirmed this to be a problem in version 3.5 of Microsoft Mail
Multitasking MMTA for Windows NT. We are researching this problem and will post
new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
================

Microsoft Mail Service Manager tries to edit the remote server's Registry to
build a list of External or Dispatch services. To edit the registry the user
needs to have administrator rights so it fails.


Additional query words: 3.50 cannot

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Keywords          :  
Technology        : kbZNotKeyword2 kbMailSearch kbZNotKeyword3 kbMailMMTA350NT
Version           : :3.5

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