KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q134356: Error Message: General Failure in Microsoft Transport

Article: Q134356
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you send a multiple-recipient message that is password protected, you may
receive the following error message:

  General Failure in Microsoft Transport

CAUSE
=====

The error message is misleading. It may occur if one of the receiving fax
machines is a G3 fax machine. G3 fax machines do not support security features.

RESOLUTION
==========

Remove the password protection from the fax before you send it to a fax machine
that does not support security features.

MORE INFORMATION
================

If you send a single-recipient message that is password protected to a G3 fax
machine, you receive the following error message:

  Security features are not supported by the recipient

Additional query words: winfax

======================================================================
Keywords          :  
Technology        : kbWin95search kbZNotKeyword3

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.