KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q134331: Incorrect DOS Version Error When Using MS-DOS 6.22 PDF

Article: Q134331
Product(s): Microsoft Systems Management Server
Version(s): 1.0,1.1
Operating System(s): 
Keyword(s): kbinterop smsgeneral kbArtTypeINF
Last Modified: 18-FEB-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server versions 1.0, 1.1 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you upgrade a Windows for Workgroups client running on MS-DOS versions 5.0
through 6.21 to MS-DOS 6.22 using the supplied package definition file
DOS622.PDF, the following error appears:

  Incorrect DOS version

The error occurs after UPGRD622 or STPUP622 has copied the package source files
locally and shuts down Windows for Workgroups in order to start MS-DOS Setup.

CAUSE
=====

The error occurs when OUTSMART.EXE tries to spawn COMMAND.COM and finds the
uncompressed new COMMAND.COM from the MS-DOS 6.22 installation files instead of
the COMMAND.COM for the version of MS-DOS that is currently installed.

NOTE: OUTSMART.EXE is the MS-DOS-based utility used to start the MS-DOS Setup
program.

MORE INFORMATION
================

The cause of the problem depends on which package command line is used for the
'run command on workstation' job.

1. If you are using the following command lines, the problem occurs because you
  are using the MS-DOS 6.22 Upgrade disks as the package source instead of the
  MS-DOS 6.22 Step-Up disk.

  Batch Step-Up Win/WFW Client
  Manual Step-Up Win/WFW Client


2. If you are using the following command lines, the problem is occurs because
  OUTSMART.EXE not switching away from the current directory and therefore
  finding the wrong copy of COMMAND.COM:

  Batch Upgrade Win/WFW Client
  Manual Upgrade Win/WFW Client


WORKAROUND
==========

To work around this problem, create the source directory for the package from
the MS-DOS 6.22 Step-Up disks, or create the source directory for the package
with the actual MS-DOS 6.22 installation files one subdirectory deep. For
example, setup a directory called MSDOS.SRC with a subdirectory called 622. Put
the MS-DOS installation files in the MSDOS.SRC\622 directory. Create the package
with the MSDOS.SRC directory as the source. This prevents OUTSMART from finding
the wrong version of COMMAND.COM because it is no longer in the current
directory.


STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.1. This problem has been corrected in Systems Management Server
version 1.2.

Additional query words: prodsms

======================================================================
Keywords          : kbinterop smsgeneral kbArtTypeINF 
Technology        : kbSMSSearch kbSMS100 kbSMS110
Version           : :1.0,1.1

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.