KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q134326: Windows NT 3.5 Service Pack 2 Does Not Detect Windows NT Version

Article: Q134326
Product(s): Microsoft Windows NT
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 3.51 
- Microsoft Windows NT Server versions 3.5, 3.51 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you run the Windows NT 3.5 Service Pack 2 Update program (UPDATE.EXE) in
Windows NT 3.51, the following STOP error message appears when you restart
Windows NT:

  STOP: c0000139 - The procedure call point NtAllocateUuids could not be
  located in the dynamic link library NTDLL.DLL

CAUSE
=====

Windows NT 3.5 Service Pack 2 should only be applied to Windows NT version 3.5.
The Windows NT 3.5 Service Pack 2 UPDATE.EXE does not detect if you are
attempting to install over Windows NT version 3.51.

WORKAROUND
==========

To work around this problem, you must upgrade to Windows NT 3.51 again. The
Emergency Repair Disk cannot salvage the Windows NT 3.51 system since the
registry information for the operating system version has been changed to
Windows NT 3.5 Service Pack 2. The Repair process for Windows NT looks for the
operating system version.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.5 Service
Pack 2. We are researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.


Additional query words: prodnt

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.