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Q133439: Cannot Play Video Clips in Microsoft Encarta ‘93

Article: Q133439
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you play a video clip in Microsoft Encarta '93, the video portion of the
video clip does not play.

CAUSE
=====

Video clips in Microsoft Encarta '93 are encoded in Video for Windows version
1.0 format. In this format, the first key frame is frame 18. Video for Windows
version 1.1, which is used in Windows 95, cannot read the initial frame and
cannot play the video portion of the video clip.

RESOLUTION
==========

To resolve this problem, upgrade to Microsoft Encarta '94 or later.

Additional query words: VFW

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Keywords          :  
Technology        : kbWin95search kbZNotKeyword3

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