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Q133429: PC WRmt: Err Msg: Postoffice Has Not Accepted Mail Item

Article: Q133429
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.2
Operating System(s): 
Keyword(s): 
Last Modified: 05-NOV-1999

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The information in this article applies to:

- Microsoft Mail Remote for Windows, version 3.2 
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SYMPTOMS
========

When you use version 3.2 of Microsoft Mail Remote for Windows, you may receive
the following error:

  Postoffice has not accepted mail item

The error on the IBM-compatible running EXTERNAL.EXE is:

  Caller: Sign-on ID or password incorrect.

CAUSE
=====

It is possible that EXTERNAL has a DrivesWAN connection to the remote user's
home postoffice (PO).

RESOLUTION
==========

Postoffices connected using the DrivesWAN option are send-only postoffices. You
must remove the DrivesWAN option or set up another EXTERNAL to handle the remote
users for that PO.

Additional query words: 3.20

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailRemote320
Version           : WINDOWS:3.2

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