KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q133304: Windows NT 3.51 Hangs After Installing 3C590/3C595 NIC Driver

Article: Q133304
Product(s): Microsoft Windows NT
Version(s): 3.51
Operating System(s): 
Keyword(s): kb3rdparty kbsetup
Last Modified: 16-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 3.51 
- Microsoft Windows NT Server version 3.51 
-------------------------------------------------------------------------------

SYMPTOMS
========

Shortly after you install the driver for the 3COM EtherLink III PCI 3C590 or
3C595 network interface card (NIC), your computer stops responding (hangs). The
computer may also hang during bootup.


RESOLUTION
==========

To correct this problem, do one of the following:

- If your computer uses a Micron motherboard BIOS:

  According to Micron Technical Support, you can correct this problem by
  upgrading the motherboard BIOS to version 08. You can obtain the BIOS update,
  HI_08.ZIP, from the Micron bulletin board system (BBS) at (208) 465-8982. For
  more information, contact Micron Technical Support at (208) 465-3434.


  -or-

- If your computer does not use a Micron motherboard BIOS:

  Download the file 3C59XX.EXE from 3COM's BBS or by contacting 3COM's technical
  support. 3COM's BBS number is (408) 980-8204. The file is a self-extracting
  archive which contains diagnostics and drivers. The OEMSETUP.INF and
  EL59X.SYS files are located in the NDIS\WINNT35 subdirectory created by
  executing 3C59XX.EXE. This file can also be found in the AskThreeCom forum on
  CompuServe. 3COM's technical support number is (800) 876-3266.

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

Additional query words: prodnt

======================================================================
Keywords          : kb3rdparty kbsetup 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search
Version           : :3.51

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.