KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q133278: MSB Human: Freezes on Opening Animation on Macintosh

Article: Q133278
Product(s): Microsoft Home Kids Products
Version(s): MACINTOSH:1.0
Operating System(s): 
Keyword(s): kbfaq
Last Modified: 17-JUL-2001

1.00
MACINTOSH
kbenv kbprb kbfaq

-------------------------------------------------------------------------------
The information in this article applies to:

- Scholastic's Magic School Bus series: Explores the Human Body for the Macintosh, version 1.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you run Magic School Bus Explores the Human Body for the Macintosh, the
opening animation sequence may stop and you must restart your computer.

This behavior occurs when 32-bit Memory Addressing has been disabled.

It may also occur if Virtual Memory is turned off on a computer with a small
amount of physical RAM installed.

RESOLUTION
==========

To resolve this problem, use the following steps:

Turn on 32-Bit addressing:
--------------------------

1. From the Apple menu, choose Control Panels.

2. Open the Memory Control Panel.

3. Turn 32-Bit Addressing on.

4. Restart your computer.

If you are still experiencing problems, perform the following steps:

Turn on Virtual Memory:
-----------------------

1. From the Apple menu, choose Control Panels.

2. Open the Memory Control Panel.

3. Turn Virtual Memory on.

4. Restart your computer.

After following these steps, you should be able to run Magic School Bus Explores
the Human Body successfully.


MORE INFORMATION
================

The Magic School Bus Human Body for Macintosh ReadMe file contains additional
information on how to improve the application's performance.


Additional query words: msbhb msbss frizz mac freeze hang sound animation music cut off restart system 7.1 7.5 magicbus schoolbus magic_bus frizzle liz crash stop slow frozen lock up lockup crashes hangs bombs bombed macmsbhuman msbhuman

======================================================================
Keywords          :  kbfaq
Technology        : kbHomeProdSearch kbKidsSearch kbScholasticHumanMac kbMSBSearch
Version           : MACINTOSH:1.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.