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Q133209: Writer/Artist: Cannot Access Control Room on Macintosh

Article: Q133209
Product(s): Microsoft Home Kids Products
Version(s): MACINTOSH:1.0,1.1,1.1a
Operating System(s): 
Keyword(s): 
Last Modified: 29-NOV-1999

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The information in this article applies to:

- Microsoft Creative Writer for the Macintosh, versions 1.0, 1.1, 1.1a 
- Microsoft Fine Artist for the Macintosh, versions 1.0, 1.1, 1.1a 
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SYMPTOMS
========

When you press and hold down the COMMAND key and the SHIFT key while you press
the A key (COMMAND+SHIFT+A) to access the Creative Writer or Fine Artist Control
Room, either nothing happens, or Spike barks and asks if you want to quit the
program.

This behavior occurs when you have set your Keyboard Layout to Flemish, French,
French (numerical) or Italian.

CAUSE
=====

COMMAND+SHIFT+A only works with the U.S. keyboard layout.

RESOLUTION
==========

Use the U.S. keyboard layout. To change your keyboard layout, do the following:

1. Save the document you are working on and exit the program.

2. Access the Control Panels on the Apple Menu.

3. Double-click the Keyboard Control Panel.

4. In the Keyboard Layout section, click U.S.

5. Restart Creative Writer or Fine Artist.

MORE INFORMATION
================

If you are using the Flemish, French or French (numerical) Keyboard Layout, you
can use another method to access the Control Panel. Make sure the Caps Lock is
on, then press and hold down the COMMAND and SHIFT keys while you press the Q
key (COMMAND+SHIFT+Q).

Additional query words: mac kids mskids artist maggie max writer adult splot machine sound printer command shift mczee mode option exit menu bar toggle task switch change 1.10a

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Keywords          :  
Technology        : kbHWMAC kbOSMAC kbHomeProdSearch kbPTProdChange kbCreativeWriter110Mac kbCreativeWriter110aMac kbCreativeWriter100Mac kbFineArtist110Mac kbFineArtist110aMac kbFineArtist100Mac
Version           : MACINTOSH:1.0,1.1,1.1a

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