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Q133093: Julia Child: Errors or System Hangs if CD-ROM is Removed

Article: Q133093
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:1.0
Operating System(s): 
Keyword(s): kbfaq
Last Modified: 08-NOV-2001

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The information in this article applies to:

- Microsoft Julia Child: Home Cooking with Master Chefs for Windows, version 1.0 
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SYMPTOMS
========

Microsoft Julia Child stops responding (hangs) if you remove the CD-ROM from the
CD-ROM drive while the program is running. This can also cause general
protection (GP) faults and low memory messages.

RESOLUTION
==========

If the program stops responding, restart the computer by pressing and holding
down the CTRL key and the ALT key while you press the DEL key (CTRL+ALT+DEL). If
the computer still does not respond, turn off the power switch, wait a few
seconds and turn the power on.

To avoid these problems, do not remove the Julia Child CD-ROM while the program
is running.

MORE INFORMATION
================

Most of the files used with Julia Child are very large because they contain
video and audio data. To conserve hard disk space, video and audio data files
usually are not copied to your hard drive and are accessed from the CD-ROM while
the program is running.

The following information is from the Julia Child Readme.wri file on the CD-ROM:

  NOTE: Do not remove the Julia Child: Home Cooking with Master Chefs compact
  disc from your CD-ROM drive while running Home Cooking with Master Chefs.
  Removing the CD-ROM will cause errors and/or incorrect displays or
  functionality.

Additional query words: multi media multimedia hung lock mmtitles hangs hanging hanged crashed crash crashes freeze frozen locked locked-up hang bombed bomb down g-p gpf fault g.p.

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Keywords          :  kbfaq
Technology        : kbHomeProdSearch kbZNotKeyword kbJuliaChild
Version           : WINDOWS:1.0

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