KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q132899: STOP 0xA Err Msg When Installing Future Domain TMC-3260 PCI SCSI

Article: Q132899
Product(s): Microsoft Windows NT
Version(s): 3.51
Operating System(s): 
Keyword(s): kbsetup
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 3.51 
- Microsoft Windows NT Server version 3.51 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you allow Windows NT 3.51 Setup to detect and install the Future Domain
TMC-3260 PCI SCSI controller, the following error message appears:

  STOP: 0x0000000A

CAUSE
=====

This problem occurs when Windows NT Setup incorrectly identifies and installs
the FD16_700.SYS SCSI driver instead of the FD18_36.SYS SCSI driver (supplied by
Future Domain).

WORKAROUND
==========

To work around this problem, select "<Other> Requires disk from
manufacturer" when installing the SCSI controller, and insert the driver disk
supplied by Adaptec, Inc. who acquired Future Domain.

NOTE: As of March 1996, this TMC-3260 PCI driver was not available on any of
Adaptec's download sites. Please contact Adaptec, Inc. for more information.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are
researching this problem and will post new information here in the Microsoft
Knowledge Base as it becomes available.

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

Additional query words: prodnt trap 0x0a blue screen

======================================================================
Keywords          : kbsetup 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search
Version           : 3.51

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.