KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q132851: Printing in PCL Mode from Adobe Illustrator Causes GP Fault

Article: Q132851
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you print from Adobe Illustrator versions 4.0 or 4.03 to an HP printer in
PCL mode with EMF spooling enabled, you may received a general protection fault.

CAUSE
=====

The original entry for Adobe Illustrator is never seen by the Unidrv.dll file;
therefore, Adobe Illustrator incorrectly prints in vector mode.

RESOLUTION
==========

To work around this behavior, do one of the following:

- Disable EMF spooling for the HP printer when printing from Adobe Illustrator
  4.0 or 4.03.

-or-

- In the [Compatibility] section of the Win.ini file, change the line that
  reads

  ILLUSTRATOR=0x8000

  so that it reads:

  ILLUSTRA=0x40008000

  Note that the module name is truncated from ILLUSTRATOR in the original line
  to ILLUSTRA in the new line.


MORE INFORMATION
================

The third-party products discussed here are manufactured by vendors independent
of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.

======================================================================
Keywords          :  
Technology        : kbWin95search kbZNotKeyword3

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.