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Q132837: Toshiba 4500 May Not Resume Correctly if Suspended from Start

Article: Q132837
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s): 
Keyword(s): win95
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

On a Toshiba 4500 computer, when you use the Suspend command on the Start menu,
the computer may spontaneously restart during the resume phase.

CAUSE
=====

An old version of Toshiba's Apm.sys driver may prevent programs from resuming
properly.

RESOLUTION
==========

Initiate the Suspend command by using the Suspend button on the portable
computer, rather than by using the Suspend command on the Start menu. Also,
contact Toshiba for an updated Apm.sys driver.

MORE INFORMATION
================

A similar problem has been reported on the Toshiba 4700cs computer. You can work
around the problem by using the Suspend button on the computer rather than the
Suspend command on the Start menu.

Additional query words: sleep

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Keywords          : win95 
Technology        : kbWin95search kbZNotKeyword3
Version           : 95

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