Q132790: Unable to Restore cc:Mail After Opening .wri File

Article: Q132790
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): win95 appscomp kbAppCompatibility
Last Modified: 28-JUL-2001

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you open a file with a .wri extension from cc:Mail version 2.1, WordPad
starts automatically, and the cc:Mail window is minimized, but you are unable to
restore the cc:Mail window after closing WordPad.

CAUSE
=====

When you run a .wri file from cc:Mail, cc:Mail attempts to run the program that
the .wri extension is associated with, and the cc:Mail window is minimized. Even
after you upgrade to Windows 95, the following line, found in the [extensions]
section of the Win.ini file, causes .wri files to be associated with Write.exe:

     wri=write.exe ^.wri

However, in Windows 95, Write.exe has been replaced with a program stub that
starts WordPad (Wordpad.exe). Therefore, when you open a .wri file from cc:Mail
in Windows 95, Write.exe starts, which in turn starts WordPad. When you then
quit WordPad, the Write.exe stub remains in memory. Because the original program
run from cc:Mail, Write.exe, has not been closed, the cc:Mail window is not
automatically restored. In fact, the cc:Mail window cannot be restored until the
Write.exe program is closed.

RESOLUTION
==========

Modify the [extensions] section of the Win.ini file so that the line that reads

     wri=write.exe ^.wri

reads:

     wri=c:\progra~1\access~1\wordpad.exe ^.wri

NOTE: Changing the program that .wri files are associated with in Windows
Explorer does not correct this problem.

MORE INFORMATION
================

cc:Mail is manufactured by cc:Mail, Inc., a vendor independent of Microsoft; we
make no warranty, implied or otherwise, regarding this product's performance or
reliability.

Additional query words:

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Keywords          : win95 appscomp kbAppCompatibility 
Technology        : kbWin95search kbZNotKeyword3
Version           : WINDOWS:95

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