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Q132621: Cannot Start Help After Removing Disk from Disk Drive

Article: Q132621
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 95
Operating System(s): 
Keyword(s): win95 appscomp kbAppCompatibility
Last Modified: 28-JUL-2001

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

After you load a Windows-based program file from a disk in a disk drive or save
a Windows-based program file to a disk in a disk drive, and then you remove the
disk from the drive, you are unable to start Windows Help from within the
Windows-based program. Depending on the Windows-based program that you are
using, you may or may not receive an error message indicating that Windows Help
did not start.

CAUSE
=====

When you start Windows Help from a Windows-based program, Windows 95 passes the
program's current working directory to Windows Help. If the current working
directory is located on a disk drive, and if there is no disk in that drive,
Windows 95 does not verify that the directory exists and therefore does not
start Windows Help.

RESOLUTION
==========

To work around this behavior, insert a disk in the disk drive, or change the
current working directory to a valid directory using the program's File Open and
Save commands.

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Keywords          : win95 appscomp kbAppCompatibility 
Technology        : kbWin95search kbZNotKeyword3
Version           : 95

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