KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q132575: Windows Explorer Does Not Refresh Disk Drives Automatically

Article: Q132575
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): win95 appscomp kbAppCompatibility
Last Modified: 28-JUL-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you use Windows Explorer (Explorer.exe) to examine the contents of a disk
drive, you see any of the following symptoms after you remove a disk from the
disk drive and insert a new disk:

- The right side of the Explorer window continues to display the contents of
  the original disk.

- The right side of the Explorer window displays the contents of the new disk,
  but the left side continues to display folders from the original disk.

- After expanding the disk drive branch by double-clicking the branch or by
  clicking the plus sign (+) to the left of the branch, the left side of the
  Explorer window displays folders from both the original disk and the new
  disk, and the right side continues to display the contents of the original
  disk.

This problem may also occur with other types of removable media, such as CD-ROM
or Syquest drives.

CAUSE
=====

On most computers, Windows Explorer is not automatically notified when the disk
in a disk drive changes.

-or-

The Auto Insert Notification check box has been cleared in Device Manager,
causing media changes not to be reported by the 32-bit CD-ROM driver.

RESOLUTION
==========

After you remove a disk from a disk drive and insert a new disk, refresh the
Windows Explorer display by clicking Refresh on the View menu, or by pressing
F5.

-or-

To enable Windows 95 to update CD-ROM directory listings when you are using
32-bit drivers, follow these steps to enable the Auto Insert Notification
option:

1. In Control Panel, double-click the System icon.

2. On the Device Manager tab, double-click CD-ROM, and then double-click the
  installed CD-ROM device.

3. On the Settings tab, click the Auto Insert Notification check box to select
  it.

4. Click Close. When you are prompted to restart your computer, do so.

Additional query words:

======================================================================
Keywords          : win95 appscomp kbAppCompatibility 
Technology        : kbWin95search kbZNotKeyword3
Version           : WINDOWS:95

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.