KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q132400: PC Win: Err Msg: The Database May Have Been Corrupted…

Article: Q132400
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.2,3.2a
Operating System(s): 
Keyword(s): 
Last Modified: 18-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail for Windows, versions 3.2, 3.2a 
-------------------------------------------------------------------------------

SYMPTOMS
========

In versions 3.2 and 3.2a of Microsoft Mail for Windows, when you attempt to
create a backup of a mail message file (MMF) by choosing Backup from the Mail
menu, the following error may occur:

  The database may have been corrupted. Quit Mail.

CAUSE
=====

This error condition will result if the available disk space on the disk is 0
bytes. If at least 1k of space is available on the disk, you will receive the
following error message:

  There is not enough available disk space. Remove some files and try the
  operation again.

RESOLUTION
==========

Free up enough available space on the drive to accommodate the backup of the MMF
file and attempt to backup the file again.

For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q105109.MMF File Size Increases by Twice the Size of Message


Additional query words: 3.00 3.20 3.20a

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMail320 kbMail320a
Version           : WINDOWS:3.2,3.2a

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.