KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q132334: Mac Bookshelf ‘95: White Lines Appear in Movie Clips

Article: Q132334
Product(s): Microsoft Home Multimedia Titles
Version(s): 1995 edition
Operating System(s): 
Keyword(s): 
Last Modified: 11-DEC-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Bookshelf for the Macintosh 1995 edition 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you view a movie clip in Bookshelf, white vertical lines appear in the
video frame. The problem occurs on monitors that are set for display areas
greater, or larger than 640x480.

STATUS
======

Microsoft has confirmed this to be a problem in Bookshelf 1995 edition for the
Macintosh. We are researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.

Section 6 of the Bookshelf ReadMe document contains the following information:

  When playing QuickTime movies in millions of colors using a high resolution
  (832x624 or 1024x768), vertical white lines may appear in some video clips.
  To solve this problem, change your screen resolution to 640x480.

RESOLUTION
==========

Set your monitor display area to 640x480. To change your display settings, do
the following:

1. Open the Monitors control panel.

2. Click Options.

3. Click 640x480.

4. Close the control panel.

Additional query words: mac 1995 multi media multimedia multi-media mtitles streaks striped scratch

======================================================================
Keywords          :  
Technology        : kbHWMAC kbOSMAC kbHomeMMsearch kbBookshelfSearch kbBookShelf1995Mac
Version           : :1995 edition

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.