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Q131808: No Messages Appear in Active Chat Session

Article: Q131808
Product(s): The Microsoft Network
Version(s): 1.00 1.05 1.2 1.3
Operating System(s): 
Keyword(s): 
Last Modified: 14-OCT-1999

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The information in this article applies to:

- The Microsoft Network versions 1.0, 1.05, 1.2, 1.3 
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SYMPTOMS
========

When you are participating in a chat session, you may experience the following
problems:

- Messages stop appearing.

- Any messages you send disappear.

CAUSE
=====

There are two possible causes:

- The chat server has stopped responding (hung). No error message is generated
  when this occurs.

- The chat server has been taken offline for maintenance. You do not receive a
  notification.

RESOLUTION
==========

Exit and re-enter the chat session. This starts the chat session on another
server. If re-entering the chat session does not work, the chat servers are
offline for maintenance.

Additional query words: 1.2 msn

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Keywords          :  
Technology        : kbMSNSearch kbMSN130 kbMSN105 kbMSN120
Version           : 1.00 1.05 1.2 1.3

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