KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q131571: Microsoft Fax Attachment Not Associated

Article: Q131571
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you try to send a binary file attachment in Microsoft Fax using Microsoft
Exchange in Windows 95, you may receive the following error message

  The following recipient(s) could not be reached:

  The file <filename> is not associated with a program. Open the file and
  then print to the MS Fax printer.

where <filename> is the name of the attached binary file.

CAUSE
=====

This error can be caused by either of the following conditions:

- You tried to send a non-printable file over a Class 2 fax/modem or to a fax
  machine that does not support binary file transfer.

- You are using a Class 1 fax/modem and have the fax properties set to Not
  Editable (facsimile format only).

RESOLUTION
==========

You can send binary files with Microsoft Fax from a Class 1 fax/modem to a Class
1 fax/modem. Both fax/modems must be set up with the Editable If Possible or
Editable Only setting.

======================================================================
Keywords          :  
Technology        : kbWin95search kbZNotKeyword3

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.