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Q131434: Mac Encarta 95: Can Not Find Articles in Word Search

Article: Q131434
Product(s): Microsoft Home Multimedia Titles
Version(s): 1995 edition
Operating System(s): 
Keyword(s): kbbuglist
Last Modified: 13-JUN-2001

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The information in this article applies to:

- Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh 
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SYMPTOMS
========

When you try to search for articles in Encarta, the word Pinpointer does not
find the articles.

This problem occurs when you try to search using words that begin with quotation
marks or dashes. Additionally, if the words in the articles you are searching
for contain quotations or dashes, these articles will not be listed.

STATUS
======

Microsoft has confirmed this to be a problem in Encarta for the Macintosh, 1995
edition. We are researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.

WORKAROUND
==========

To avoid the problem, do not use quotations or dashes as part a search in
Encarta Pinpointer.

Additional query words: mac 1995 pin-pointer pin pointer searched failed quotes dash multi media multimedia multi-media mmtitles

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Keywords          :  kbbuglist
Technology        : kbHWMAC kbOSMAC kbHomeProdSearch kbEncartaSearch kbEncartaEnCyc1995Mac
Version           : :1995 edition

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