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Q131157: Err Msg Installing LaserWriter Pro 810: Could Not Create…

Article: Q131157
Product(s): Microsoft Windows NT
Version(s): 3.50
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 3.5 
- Microsoft Windows NT Server version 3.5 
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SYMPTOMS
========

When you attempt to install a printer driver for the Apple LaserWriter Pro 810,
the files appear to be copied to your computer and then the following error
appears:

  Could not create printer: Printer driver is unknown.

This problem occurs when a postscript printer was not previously installed.
Further attempts to install a printer continue to produce the error.

WORKAROUND
==========

To work around this problem, install another postscript printer and then install
the Apple LaserWriter Pro 810.

NOTE: You must reboot the computer before installing another postscript printer
driver.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.5. This
problem was corrected in Windows NT version 3.51.

Additional query words: prodnt

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search
Version           : 3.50

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