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Q130977: Windows 95 Explorer GP Faults during Remote Control

Article: Q130977
Product(s): Microsoft Systems Management Server
Version(s): WINDOWS:95; winnt:1.1
Operating System(s): 
Keyword(s): kbnetwork kbtshoot smsremtshoot kbRemoteProg
Last Modified: 31-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server version 1.1 
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SYMPTOMS
========

Repeated attempts to Remote Control a Windows 95 client may cause the Windows 95
Explorer to cause a General Protection (GP) fault. The same problem may also
occur with the Internet Explorer. The following error may also appear:

  Application Error: WUSER2 caused a general protection fault in module
  IDIS_LM.DLL at xxxx:xxxx

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.1. This problem was corrected in the latest US Service Pack for
Systems Management Server. For information on obtaining this update, query on
the following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K

Additional query words: helpdesk crash hang diagnostics usertsr wuser win95 prodsms sms gpf

======================================================================
Keywords          : kbnetwork kbtshoot smsremtshoot kbRemoteProg 
Technology        : kbSMSSearch kbSMS110
Version           : WINDOWS:95; winnt:1.1

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