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Q130900: SMS Remote Control Fails on AST Manhattan Pentium

Article: Q130900
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.0
Operating System(s): 
Keyword(s): kbnetwork smsgeneral kbArtTypeINF
Last Modified: 27-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server version 1.0 
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SUMMARY
=======

If you remove Remote Control for the second time from a Windows for Workgroups
3.11 client using a 3COM 3C503 or 3C509 network interface card (NIC), the
following error message may appear:

  An application error has occurred and an application error log is being
  generated.

  exe\SMS.DBG (pid=33)
  Exception: access violation (0xc0000005), Address <Hex address>

This problem occurs when Systems Management Server is installed on an AST
Manhattan Pentium computer with 64 megabytes of RAM.

To work around this problem, do one of the following:

- Use another supported NIC on the Windows for Workgroups client.

-or-

- On the Systems Management Server, reduce the RAM to 16 MB.

Additional query words: prodsms sms mb

======================================================================
Keywords          : kbnetwork smsgeneral kbArtTypeINF 
Technology        : kbSMSSearch kbSMS100
Version           : winnt:1.0
Issue type        : kbprb

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