KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q130730: Windows NT 3.5 with SP2: Service Fails To Start

Article: Q130730
Product(s): Microsoft Windows NT
Version(s): 3.5 SP2
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 3.5 SP2 
- Microsoft Windows NT Server version 3.5 SP2 
-------------------------------------------------------------------------------

SYMPTOMS
========

A service immediately fails when it is started. The following event is logged in
the system log:

  The <name_of_service> service failed to start with the following error:
  The system cannot find the file specified.

If you start the service by running Control Panel and choosing Services, one of
the following message boxes appears:

- Could not start the <name_of_service> service on
  \\<computer_name>. Error 0123: The <file_name>,
  <directory_name>, or <volume_label> syntax is incorrect.

  -or-

- Could not start the <name_of_service> service on
  \\<computer_name>. Error 0002: The system cannot find the file
  specified.

These symptoms occur only if Windows NT Service Pack 2 (SP2) is installed on your
computer running Windows NT 3.5.

NOTE: If the ErrorControl registry parameter for this service is set to zero, an
event is not logged (because that parameter causes errors during service start
to be ignored).

CAUSE
=====

On a computer running Windows NT 3.5 with SP2 installed, the service controller
does not parse the command line correctly if the command line for a service
contains multiple parameters, and the service logs on under an account other
than LocalSystem.

RESOLUTION
==========

To work around this problem, reinstall Windows NT 3.5, but do not reinstall
Service Pack 2.

NOTE: If you do this, you will lose all fixes supplied in Service Pack 2.

To resolve this problem, upgrade to Windows NT version 3.51.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.5. This
problem was corrected in Windows NT version 3.51.


Additional query words: prodnt 3.50 3.51 stops aborts event viewer

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350search kbWinNTSsearch kbWinNTS350search kbWinNTW350SP2 kbWinNTS350SP2
Version           : :3.5 SP2

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.