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Q130374: Incorrect System BIOS Information in Windows NT Diag. Report

Article: Q130374
Product(s): Microsoft Windows NT
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 3.5 
- Microsoft Windows NT Server version 3.5 
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SYMPTOMS
========

When you save or print a Windows NT Diagnostics (WINMSD.EXE) report that
includes Hardware information, there may be two or more lines for System BIOS
Version. The first line usually contains correct information, however the rest
of the System BIOS Version lines have erroneous information. For example:

            Microsoft Diagnostics Report For <Computer Name>
  ----------------------------------------------------------------------
  Hardware Report
  ----------------------------------------------------------------------

                 System BIOS Date: 12/15/94
              System BIOS Version: 80486 ROM BIOS PLUS Version 1.00 A10
              System BIOS Version: 0 A??
              System BIOS Version: ? ? ?
              System BIOS Version: 2
              System BIOS Version: <Computer name>
              System BIOS Version: <Erroneous name>
                                   6
                  Video BIOS Date: 94/12/15
               Video BIOS Version:
                           OEM ID: 0
                         CPU Type: Intel Pentium
                   Number of CPUs: 1
                        Page Size: 4 KB (4,096)
      Minimum Application Address: 0x00010000
      Maximum Application Address: 0x7FFEFFFF
         Current Video Resolution: 800 x 600 x 65,536
          Stepping of Processor 0: x86 Family 5 Model 2 Stepping 4

Note:

- This problem occurs three to four times in every ten tries.

- The corruption usually looks different every time.

- This problem also occurs when you save or print Report All.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are
researching this problem and will post new information here in the Microsoft
Knowledge Base as it becomes available.

Additional query words: prodnt msd 3 4 10

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS350 kbWinNTS350search

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