KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q130317: PC Mac: Cannot Access New Messages on Windows NT 3.5 Server

Article: Q130317
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.2
Operating System(s): 
Keyword(s): 
Last Modified: 19-OCT-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail for PC Networks, version 3.2, on platform(s):
   - the operating system: Mac OS (ALL) 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you use the Microsoft Mail for PC Networks, Macintosh workstation to
connect to a version 3.2 Microsoft Mail for PC Networks postoffice installed on
Microsoft Windows NT Server version 3.5, you may receive the following error
message when you attempt to read new messages:

  Error reading mail. Possibly previously deleted.

This error typically indicates one of the following:

- The MAI file is not accessible.

- The file may be missing.

- The user does not have adequate permissions to view the file.

If the Windows NT 3.5 server is restarted, the messages already sent will then be
accessible to the Macintosh clients. However, no new messages will be available.

CAUSE
=====


After you install Services for Macintosh (SFM) on a computer running Windows NT
Server version 3.5, you can encounter file permission problems on the Macintosh
volume. For example, file permissions are not applied to files dynamically on
the Macintosh volume. As a result, Macintosh clients cannot view the files. The
problem occurs with the volume being rooted at the root of the drive.

WORKAROUND
==========

You can create the Macintosh volume on the NT Server in a subdirectory off of
the root directory.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.5. This
problem is corrected in the latest U.S. Service Pack for Windows NT version 3.5.

Additional query words: 3.20 mac

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3
Version           : WINDOWS:3.2

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.