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Q130153: No Printout with Adobe PostScript Printer Driver 2.1.1

Article: Q130153
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s): 
Keyword(s): 
Last Modified: 01-JAN-2001

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you try to print to a PostScript printer on the network, either of the
following problems may occur:

- Nothing is printed.

- You receive a general protection (GP) fault error message similar to the
  following error message:

  SPOOL32 caused a general protection fault in module ADOBEPS.DRV

CAUSE
=====

These problems can occur if you are using the Adobe PostScript printer driver
version 2.1.1. This printer driver cannot print over a network.

The Adobe PostScript printer driver version 2.1.1 appends a colon (:) to the end
of the network path before it calls OpenJob(). The colon causes the network path
to the print spooler to be invalid.

RESOLUTION
==========

To resolve this problem, use either of the following methods:

- Update to a Windows 95 PostScript printer driver.

- Print to a file, then copy the file to the network printer port. For
  information about how to do so, please see the following article in the
  Microsoft Knowledge Base:

  Q128345 Troubleshooting Printing Problems in Windows 95/98

Additional query words:

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Keywords          :  
Technology        : kbWin95search kbZNotKeyword3
Version           : WINDOWS:95

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