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Q130080: Error Messages with MS Exchange and Novell Post Office

Article: Q130080
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you compose a new message or delete a message in Microsoft Exchange in
Windows 95, you may receive one of the following error messages if the Post
Office exists on a Novell NetWare server:

  - File already created.

  - File in use.

  - Recipient's mailbag is busy or in use.

Or, when you are running the Microsoft Mail Admin tool, you may receive a message
stating that the FLAG.GLB or MASTER.GLB file is locked.

CAUSE
=====

These are network errors rather than Microsoft Exchange errors. The error
messages are caused by the failure of the network to close a file after the
application places its close file command. This problem can be due to a bad
packet, a faulty network adapter, poor cabling, or a switch or patch may be
necessary on the server.


RESOLUTION
==========

To correct this problem, use one of the following methods:

- Quit and restart Windows 95 to release the file.

- Use the Novell patch to fix the file locking problem. Obtain the CROPNFX.NLM
  file from Novell. This file is dated 12/18/91 and has a size of 1040 bytes.

- Troubleshoot the problem as a network problem.


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Keywords          :  
Technology        : kbWin95search kbZNotKeyword3

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