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Q129984: SWITCH.INF Script Unavailable as Option in Remote Access

Article: Q129984
Product(s): Microsoft Windows NT
Version(s): 3.5,4.0
Operating System(s): 
Keyword(s): kbnetwork
Last Modified: 04-FEB-2002

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The information in this article applies to:

- Microsoft Windows NT Workstation versions 3.5, 4.0 
- Microsoft Windows NT Server versions 3.5, 4.0 
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SYMPTOMS
========

You are unable to select a script from your SWITCH.INF file in the Before
Dialing or After Dialing fields of the Remote Access (RASPHONE.EXE) Security
Settings dialog box.

CAUSE
=====

One or more scripts from SWITCH.INF may not appear as options in RASPHONE.EXE
if:

- You have not restarted RASPHONE.EXE since modifying the SWITCH.INF file.

- You saved the SWITCH.INF file as a UNICODE TXT file.

- You used incorrect syntax in the SWITCH.INF file.

RESOLUTION
==========

If one or more scripts from SWITCH.INF do not appear as options in RASPHONE.EXE,
follow these steps:

1. Restart RASPHONE.EXE. After making any change to the SWITCH.INF file, you
  must restart RASPHONE.EXE before the changes are available.

2. Confirm that SWITCH.INF is saved as a standard TXT file. If you have saved
  the SWITCH.INF file as a UNICODE TXT file, none of the scripts in SWITCH.INF
  will be available in the Security Settings dialog of RASPHONE.EXE.
  NOTEPAD.EXE has the option of saving a file as a standard TXT file or as a
  UNICODE TXT file.

3. Confirm that you used proper syntax in the SWITCH.INF file. Each script in
  the SWITCH.INF file is designated by the name of the script enclosed in
  square brackets (for example, [MyScript]). If the script name is not enclosed
  in square brackets, the script will not be available in the RASPHONE.EXE
  Security Settings dialog box.

  Also, if a semi-colon precedes the script name on the same line of SWITCH.INF,
  RASPHONE.EXE will treat the line as a comment and the script will not be an
  option in the Security Settings dialog box.

Additional query words: prodnt

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Keywords          : kbnetwork 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS350 kbWinNTS350search
Version           : :3.5,4.0

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