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Q129973: MS-DOS-Based Program’s Setup Causes Blue-Screen Error Message

Article: Q129973
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-2000

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The information in this article applies to:

- Microsoft Windows 95 
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SYMPTOMS
========

When you run an MS-DOS-based program's Setup, you may receive the following
error message on a blue screen after you change disks:

  Error reading disk in drive <x>: Please insert disk with serial number
  <n> in drive <x> Press ENTER for OK or ESC to cancel.

CAUSE
=====

Windows 95 supports an "Accessed" date stamp that stores the last time a file
was opened. The error message stated above can occur when a Setup program opens
a file on a floppy disk but does not close it when you change disks.


RESOLUTION
==========

You may be able to work around this problem by using one of the following
methods:

- Insert the program's Disk 1 and press ENTER.

- If you write-protect the first disk before you run Setup, Windows 95 may not
  try to write the Accessed date stamp. Note, however, that some programs
  require write access to Disk 1 for Setup to run correctly.


If you continue to have problems with the application, please contact the
application's manufacturer about a possible workaround or update.


MORE INFORMATION
================

The following applications have been reported to exhibit this behavior:

- Calendar Creator Plus 5.0 for MS-DOS

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Keywords          :  
Technology        : kbWin95search kbZNotKeyword3

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