Q129781: PC DB: Move User Err: A User Already Exists on the Postoffice

Article: Q129781
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.2,3.2a
Operating System(s): 
Keyword(s): 
Last Modified: 09-NOV-1999

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The information in this article applies to:

- Microsoft Mail for PC Networks, versions 3.2, 3.2a 
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SYMPTOMS
========

If you run the Move User utility, and attempt to move a single user from one
postoffice (PO) to another PO, the following error message can occur on the
destination PO:

  A user already exists on the Postoffice Address List with the same user name.
  Change the user name assigned to this user.

RESOLUTION
==========

Delete the externally defined name in the Postoffice Address List (POL) from the
Microsoft Mail for PC Networks Administration program (ADMIN.EXE); from the
Address menu, choose Delete.

MORE INFORMATION
================

On page 136 of the Microsoft Mail 3.2 "Administrator's Guide." it explains why
you may want externally defined addresses in your POL.

  "You want to add a group containing external addresses to the Global Address
  List (GAL). You do this by adding the external addresses to the POL, creating
  a group, and then rebuilding the GAL either via directory synchronization or
  with the Rebuild utility. Groups that were on the Postoffice Address List are
  automatically added to the GAL."

Additional query words: 3.20

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN320a
Version           : WINDOWS:3.2,3.2a

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