KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q129778: PC Mac: Err Msg: Invalid Password

Article: Q129778
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.2
Operating System(s): 
Keyword(s): 
Last Modified: 19-OCT-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail for PC Networks, version 3.2, on platform(s):
   - the operating system: Mac OS (ALL) 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you start the Microsoft Mail for PC Networks, Macintosh workstation, you
may receive the following error message even if the correct password was
entered:

  Invalid Password.

CAUSE
=====

This can be occur if you select the Save My Name and Password option from Set
Preferences, and the postoffice administrator has recovered the password via
ADMIN.EXE.

Another possible cause is corruption within the MS Mail/PC LANs Prefs file.

RESOLUTION
==========

You can resolve this problem by deleting the MS Mail/PC LANs Prefs file in the
System Folder. This file is recreated during the next startup of the client
after you relocate and select the postoffice.

MORE INFORMATION
================

The MS Mail/PC LANs Prefs file contains the following:

- default login information (username, password, and whether to automatically
  enter password)

- postoffice location

- viewing options (message display font and size)

- notification alert method (for example, flashing icon, sound, dialog box).

Additional query words: 3.20

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3
Version           : WINDOWS:3.2

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.