KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q129771: PC Win: Err Msg: A TPL File Is Missing from Your Server…

Article: Q129771
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.0,3.0b,3.2
Operating System(s): 
Keyword(s): 
Last Modified: 08-NOV-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Mail for Windows, versions 3.0, 3.0b, 3.2 
-------------------------------------------------------------------------------

SYMPTOMS
========

In Microsoft Mail for Windows, when you add a gateway address to your Personal
Address Book, the following error may occur:

  A TPL file is missing from your server - contact your administrator.

NOTE: To select the Address Book, do the following:

1. From the Mail menu, choose Address Book.

2. Click the Custom Address icon. (It looks like a note card.)

3. Select the desired gateway, and click OK.

CAUSE
=====

The TPL file that corresponds with the selected gateway is either missing from
the TPL directory on the postoffice or is damaged. Each gateway has a
corresponding TPL file; for example, the SMTP gateway has a SMTP.TPL file.

RESOLUTION
==========

Restore the correct TPL file from another postoffice, the original installation
diskettes, or a backup of your postoffice.

Additional query words: 3.00 3.00b 3.20

======================================================================
Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMail300 kbMail320 kbMail300b
Version           : WINDOWS:3.0,3.0b,3.2

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.