Q129591: MAC Bookshelf 1994: CloseView Control Panel Freezes System
Article: Q129591
Product(s): Microsoft Home Multimedia Titles
Version(s): MACINTOSH:1.0,1.0a,2.0; :1.0,1993, 1994, 1995, 1996-1997 editions,1994 edition,1995 edi
Operating System(s):
Keyword(s):
Last Modified: 08-NOV-2001
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The information in this article applies to:
- Microsoft Ancient Lands for the Macintosh, version 1.0
- Microsoft Art Gallery for the Macintosh, version 1.0
- Microsoft Bookshelf for the Macintosh 1993, 1994, 1995, 1996-1997 editions
- Microsoft Cinemania for the Macintosh versions 1994 edition, 1995 edition, 1996 edition, 1997 edition
- Microsoft Dangerous Creatures for the Macintosh, version 1.0
- Microsoft Dinosaurs for the Macintosh 1.0
- Microsoft Encarta 1994 The Complete Multimedia Encyclopedia
- Microsoft Encarta 95 The Complete Interactive Multimedia Encyclopedia for Macintosh
- Microsoft Encarta 96 Encyclopedia for Macintosh
- Microsoft Encarta 97 Encyclopedia for Macintosh
- Microsoft Isaac Asimov's The Ultimate Robot for the Macintosh, version 1.0
- Microsoft Musical Instruments for the Macintosh, version 1.0
- Microsoft Music Central for the Macintosh, 1996, 1997 editions
- Microsoft The Ultimate Frank Lloyd Wright for the Macintosh, version 1.0
- Microsoft Wine Guide for the Macintosh, versions 1.0, 1.0a, 2.0
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SYMPTOMS
========
If you run the programs listed at the top of this article while running the
Apple control panel CloseView, your computer may stop responding (hang). This
problem has been confirmed with System versions 7.1 and 7.5.
RESOLUTION
==========
To avoid this problem, do the following before starting the application:
1. Remove the CloseView control panel from the System folder.
2. Restart the machine.
NOTE: To restart your Macintosh after it has hung, turn it off using the power
switch, wait 10 to 15 seconds, and then restart the system.
MORE INFORMATION
================
CloseView is a product of Apple Computer, Inc. For more information about
CloseView, call Apple technical support at (800) SOS-APPL.
CloseView is manufactured by a vendor independent of Microsoft; we make no
warranty, implied or otherwise, regarding this product's performance or
reliability.
Additional query words: mac 1994multi media multimedia multi-media mmtitles kbmm locks locked freezes lockup up
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Keywords :
Technology : kbHWMAC kbOSMAC kbHomeProdSearch _IKkbbogus kbHomeMMsearch kbEncartaSearch kbGamesSearch kbZNotKeyword kbBookshelfSearch kbEncartaEncycSearch kbCineManiaSearch kbAncientLandsMac kbAsimovSearch kbCinemania1994Mac kbCinemania1995Mac kbCinemania1996Mac kbCinemania1997Mac kbDangerousCreaturesMac kbDinosaurs100Mac kbAsimovUltimateRobotMac kbMusicCentralMacSearch kbMusicalInstMac kbUltimateFLWMac kbWine100Mac kbWine100aMac kbWine200Mac kbArtGalleryMac kbEncartaEnCyc1994 kbEncartaEnCyc1995Mac kbEncartaEnCyc1996Mac kbEncartaEnCyc1997Mac kbMusicCentralMac1996
Version : MACINTOSH:1.0,1.0a,2.0; :1.0,1993, 1994, 1995, 1996-1997 editions,1994 edition,1995 edition,1996 edition,1997 edition
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