KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q129299: Setup Requests Disk 9 with Multiple CD-ROM Drives

Article: Q129299
Product(s): Microsoft Windows NT
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 08-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 3.51 
- Microsoft Windows NT Server version 3.51 
-------------------------------------------------------------------------------

SYMPTOMS
========

The Windows NT 3.51 Setup goes through two processes when choosing the CD-ROM
drive from which Windows NT 3.51 will be set up. First, when Setup is in text
mode, Setup prompts you to choose SCSI drives on your machine and loads Windows
NT 3.51 from the first drive specified. Second, when Setup is in the graphical
user interface (GUI) mode, Setup accesses the CD-ROM drive depending on the
priority that the CD-ROM drive has in the computer. This situation might cause
the following error message to be displayed:

  Please insert Windows NT Workstation/Server diskette # <disk number> or
  Windows NT Workstation/Server CD-ROM.

RESOLUTION
==========

To set up Windows NT 3.51 on computers with multiple CD-ROM drives installed:

- Choose the CD-ROM drive that has first priority. You will not be able to view
  which CD-ROM drive has priority on your computer, but you can follow this
  list:

  SCSI devices
  IDE (ATAPI) devices
  Non-SCSI devices in the following order: Sony, Panasonic, Mitsumi

  -or-

- Place the Windows NT 3.51 CD in each CD-ROM drive until the CD-ROM drive that
  has priority on your computer accepts it for copying files.

Additional query words: prodnt 9 nine

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.